TheVeganKind has attained the Platinum status in the annual Trusted Service awards organised by Feefo, the customer reviews and insights technology company.
The Trusted Service Awards have three tiers in total and the Platinum status is only for companies that won a Feefo Gold award three years in succession. Trusted Service Awards are only given to companies that meet the required high standards, based on the number of reviews collected, and their average rating.
The tiers reflect the companies' commitment to customer experience. Feefo review system relies purely on verified interactions with real customers which enables brands to stand out for its quality of customer experience.
Scott McCulloch, founder of TheVeganKind said: “We are extremely pleased to receive the Feefo Platinum Trusted Service Award. Customer feedback is hugely important to us and the insights we derive from it have helped us stand out and grow rapidly in a remarkable year: It’s critical that our customers see how we really, really care about them and know we constantly strive to get it right every time. The beauty of Feefo is that we can use ratings across many advertising platforms and to inspire our own staff.”